Concurrency SLA

Learn how concurrency is calculated in Paragon.

Paragon's concurrency SLA is the number of workflow executions that can run at a given time across all of your Connected Users. For example, if you have a concurrency SLA of 20, you can have up to 20 workflow executions running in the background at a given time.

Concurrency Levels

Our Concurrency SLA for our standard plans is as follows:

Plan	Concurrency SLA
Trial	5 workflow executions
Startup	5 workflow executions
Pro	20 workflow executions
Enterprise	50 workflow executions

If you have any other questions regarding your concurrency SLA, please contact your Customer Success Manager.

What happens if I reach my Concurrency SLA?

When you exceed this SLA, new workflow executions will be queued up for execution. Paragon accepts and stores all executions and will only execute them once the concurrent workflows drop below the SLA limit.

To upgrade your Paragon subscription to a higher usage tier for concurrent workflows, contact Sales or reach out to your Customer Success Manager.