When logged into the dashboard, you can manage your Account Settings by clicking “Settings” in the sidebar.
Account Settings
You can update the following account details:
  • Name: Your name, as it appears to other members of your team in Team Members, Workflow Version History, or Releases.
  • Email: The email address you use to log in to your account.
  • Two-Step Verification: Setup an authenticator app to add an extra layer of security to your account.
  • Organization Name: The name of your organization, as it appears in the header of your dashboard.
  • Organization Website: The website of your organization (optional and not used for login).

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Changing your password

To change or reset your password, visit the Paragon dashboard and click “Forgot password?” under the login form. If you are already logged in, you must first log out (click your name in the top right corner and click “Sign out”). You will be prompted to confirm your email, and a password reset email will be sent to your account’s email address.

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Adding two-step verification

In Settings > Account Details, you can click Setup authenticator app to configure an authenticator app, like Google Authenticator, to add an extra layer of security to your account. Follow the prompt that appears to complete the setup of your authenticator app.
  1. Scan the QR code that appears or click “View setup key” to manually enter the setup code.
  2. Enter a code generated by your authenticator app to verify the setup.
  3. Click Finish to complete the setup process and add Two-Step Verification to your login.
If you need to remove or change your Two-Step Verification settings in the future, you can visit Settings > Account Details and click the three-dot menu in the Two-Step Verification section and select Remove to setup a new device.
If you lose access to the device you used to setup your authenticator app, you will need to contact support to unlock your account.