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Setup Guide

You can find your Intercom app credentials by visiting your Intercom Developer Hub.

Note: You’ll need to create a new Intercom app if you don’t already have one. To access your customer’s Intercom data by using OAuth, you’ll need to submit your app for a review.

You’ll need the following information to set up your Intercom App with Paragon:

  • App Name

  • Client ID

  • Client Secret

  • Scopes Requested

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1. Add the Redirect URL to your Intercom app

Paragon provides a redirect URL to send information to your Intercom app. To add the redirect URL to your Intercom app:

1. Copy the link under “Redirect URL” in Paragon.

2. In your Intercom developer dashboard, select your application.

3. Under Configure > Authentication, click the Edit button.

4. Tick the Use OAuth option.

5. Under Redirect URLs, paste-in the redirect URL from Paragon. Click the Save button to save your changes.

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2. Add your Intercom app to Paragon

  1. Click the “Trigger” step in the workflow canvas, and choose OAuth from the sidebar.

  2. Under Connect an OAuth-enabled app, choose “Add a new OAuth-enabled app” and select “Intercom”.

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3. Input your credentials

Fill out your credentials from Step 1 in their respective sections:

  • App Name: Chosen name for your application.

  • Client ID: Found under Configure > Basic Information > Client ID on your Intercom app page.

  • Client Secret: Found under Configure > Basic Information > Client Secret on your Intercom app page.

  • Scopes Requested: A space-separated list of OAuth scopes. A complete list of Intercom’s scopes is here.

Press the green “Connect” button to save your credentials.

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