Zendesk
Search Tickets
POST
/
projects
/
{project_id}
/
actions
/
#ZENDESK_SEARCH_TICKETS
curl --request POST \
--url 'https://actionkit.useparagon.com/projects/{project_id}/actions/#ZENDESK_SEARCH_TICKETS' \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '{
"action": "ZENDESK_SEARCH_TICKETS",
"parameters": {
"ticketSubject": "<string>",
"ticketDescription": "<string>",
"ticketStatus": "new",
"ticketType": "problem",
"createdDate-left": "EQUALS",
"createdDate-right": "<string>",
"updatedDate-left": "EQUALS",
"updatedDate-right": "<string>",
"dueDate-left": "EQUALS",
"dueDate-right": "<string>",
"requesterId": "<string>",
"assigneeId": "<string>",
"recipientEmail": "<string>",
"ticketPriority": "urgent",
"ticketTags": "<string>",
"ticketExternalId": "<string>",
"sort_by": "created_at",
"sort_order": "asc",
"dueDate": {
"operator": "EQUALS",
"value": "2023-12-25"
},
"createdDate": {
"operator": "EQUALS",
"value": "2023-12-25"
},
"updatedDate": {
"operator": "EQUALS",
"value": "2023-12-25"
}
}
}'
Authorizations
Bearer authentication header of the form Bearer <token>
, where <token>
is your auth token.
Path Parameters
Your Paragon Project ID
Body
application/json
Response
200
Success
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curl --request POST \
--url 'https://actionkit.useparagon.com/projects/{project_id}/actions/#ZENDESK_SEARCH_TICKETS' \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '{
"action": "ZENDESK_SEARCH_TICKETS",
"parameters": {
"ticketSubject": "<string>",
"ticketDescription": "<string>",
"ticketStatus": "new",
"ticketType": "problem",
"createdDate-left": "EQUALS",
"createdDate-right": "<string>",
"updatedDate-left": "EQUALS",
"updatedDate-right": "<string>",
"dueDate-left": "EQUALS",
"dueDate-right": "<string>",
"requesterId": "<string>",
"assigneeId": "<string>",
"recipientEmail": "<string>",
"ticketPriority": "urgent",
"ticketTags": "<string>",
"ticketExternalId": "<string>",
"sort_by": "created_at",
"sort_order": "asc",
"dueDate": {
"operator": "EQUALS",
"value": "2023-12-25"
},
"createdDate": {
"operator": "EQUALS",
"value": "2023-12-25"
},
"updatedDate": {
"operator": "EQUALS",
"value": "2023-12-25"
}
}
}'