Zendesk
Update Ticket
POST
/
projects
/
{project_id}
/
actions
/
#ZENDESK_UPDATE_TICKET
curl --request POST \
--url 'https://actionkit.useparagon.com/projects/{project_id}/actions/#ZENDESK_UPDATE_TICKET' \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '{
"action": "ZENDESK_UPDATE_TICKET",
"parameters": {
"ticketId": "<string>",
"ticketSubject": "<string>",
"requesterName": "<string>",
"requesterEmail": "<string>",
"assigneeId": "<string>",
"ticketType": "problem",
"ticketPriority": "urgent",
"ticketStatus": "new",
"ticketDueAt": "2023-12-25",
"ticketTags": "<string>",
"ticketExternalId": "<string>",
"ticketCustomFields": {}
}
}'
Authorizations
Bearer authentication header of the form Bearer <token>
, where <token>
is your auth token.
Path Parameters
Your Paragon Project ID
Body
application/json
Response
200
Success
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curl --request POST \
--url 'https://actionkit.useparagon.com/projects/{project_id}/actions/#ZENDESK_UPDATE_TICKET' \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '{
"action": "ZENDESK_UPDATE_TICKET",
"parameters": {
"ticketId": "<string>",
"ticketSubject": "<string>",
"requesterName": "<string>",
"requesterEmail": "<string>",
"assigneeId": "<string>",
"ticketType": "problem",
"ticketPriority": "urgent",
"ticketStatus": "new",
"ticketDueAt": "2023-12-25",
"ticketTags": "<string>",
"ticketExternalId": "<string>",
"ticketCustomFields": {}
}
}'