cURL
curl --request POST \ --url 'https://actionkit.useparagon.com/projects/{project_id}/actions/#ZENDESK_ADD_COMMENT_TO_TICKET' \ --header 'Authorization: Bearer <token>' \ --header 'Content-Type: application/json' \ --data ' { "action": "ZENDESK_ADD_COMMENT_TO_TICKET", "parameters": { "ticketId": "<string>", "commentBody": "<string>", "isInternalNote": true, "isPublic": true } } '
Your Paragon User Token (JWT), which you can generate using your project's signing keys.
Your Paragon Project ID. You can copy your Project ID from your dashboard URL or by clicking Copy Project ID under the Environment switcher.
Show child attributes
Ticket ID : The ID of the ticket the comment will be added to. (example: "35436")
Body : The comment message. Accepts plain text or HTML. (example: "Thanks for your help!")
Create as internal note? : Set to true if the comment should be an internal note, instead of a public reply. Defaults to false.
Public : True if a public comment; false if an internal note.
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