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Required Scopes

To configure a Sync for Jira, you need to request the following scopes from your Jira OAuth application: Tickets:
  • offline_access
  • read:jira-user
  • read:jira-work
Learn more about configuring scopes for your app in Adding Integrations.

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Synced Objects

Jira supports the following Synced Objects:
  • Tickets: Syncs issues from Jira, including issue metadata, comments, and attachments.

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Tickets

Send a request to Enable Sync to start a ticket sync. Jira syncs issues from both Jira Software and Jira Service Management projects.
Example
{
    "integration": "jira",
    "pipeline": "tickets",
    "configuration": {
      "projectId": "10001"
    }
}
Configuration options:
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projectId
string
required
The Jira project ID (in numeric format, not the project key) to sync tickets from. You can prompt your users to select a project from Connect Portal User Settings.