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Synced Objects

ServiceNow supports the following Synced Objects:

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Files

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Sync Configuration Options

Example
{
    "integration": "servicenow",
    "pipeline": "files",
    "configuration": {
        "kb_id": "kb_knowledge_base_sys_id_here"
    }
}
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kb_id
string
A ServiceNow Knowledge Base ID to limit the Sync scope to articles within a specific knowledge base. If not specified, the Sync will ingest articles from all available knowledge bases.