Synced Objects

ServiceNow supports the following Synced Objects:

Files

Sync Configuration Options

Example
{
    "integration": "servicenow",
    "pipeline": "files",
    "configuration": {
        "kb_id": "kb_knowledge_base_sys_id_here"
    }
}
kb_id
string

A ServiceNow Knowledge Base ID to limit the Sync scope to articles within a specific knowledge base. If not specified, the Sync will ingest articles from all available knowledge bases.