> ## Documentation Index
> Fetch the complete documentation index at: https://docs.useparagon.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Ticket

> A ticket's metadata in a Ticketing integration.

**Pipeline name for Sync configuration**: `tickets`

To download attached files and comments for a ticket, use the `id` property to request [Download Content](/managed-sync/api/download-content).