> ## Documentation Index
> Fetch the complete documentation index at: https://docs.useparagon.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Connected Users

> Learn how Connected Users are counted in Paragon.

Connected Users represent your customers that are connected to integrations in Paragon. A Connected User typically represents an organization, but can be implemented to represent any entity, such as an individual user.

Each Connected User is a **unique User ID connected to at least 1 integration.** A User ID is the subject (`sub`) field of the Paragon User Token used to [authenticate to the API or SDK](/getting-started/installing-the-connect-sdk#3.-call-paragon.authenticate).

You can view and manage your Connected Users in the Paragon dashboard. Learn more in [Managing Connected Users](/monitoring/users).

<Frame>
  <img src="https://mintcdn.com/paragon/867oBBVpxd2C3zc4/assets/Viewing%20Connected%20Users%20in%20the%20Connected%20Users%20Dashboard%20in%20Paragon%20Connect.png?fit=max&auto=format&n=867oBBVpxd2C3zc4&q=85&s=64b0df7405d1df91556e1644adfacade" alt="" width="2884" height="1040" data-path="assets/Viewing Connected Users in the Connected Users Dashboard in Paragon Connect.png" />
</Frame>

## Connected User limits and pricing

Your Paragon subscription includes a limit on Connected Users. You can view this limit and current usage in the header of the [Connected Users Dashboard](/monitoring/users).

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  <img src="https://mintcdn.com/paragon/jCM_Y_j0HttScr1R/assets/Finding%20Conencted%20Users%20Limits%20in%20Paragon%20Connect.png?fit=max&auto=format&n=jCM_Y_j0HttScr1R&q=85&s=421e3385aaf5c6d8ce420fa080103ba4" alt="" width="2884" height="1040" data-path="assets/Finding Conencted Users Limits in Paragon Connect.png" />
</Frame>

All [Admin users](/managing-account/teams#managing-roles-and-permissions) in your organization will receive automated email notifications when your usage reaches 70%, 85%, and 100% of your Connected Users limit.

### What happens if I reach my Connected Users limit?

When you exceed this limit, new Connected Users will be unable to connect integrations. **Existing Connected Users will *****not***** be impacted**, and Workflows for existing Connected Users will continue to run.

You can reduce your usage of Connected Users by deleting inactive users from the [Connected Users Dashboard](/monitoring/users).

<Tip>
  To upgrade your Paragon subscription to a higher usage tier for Connected Users, [contact Sales](mailto:sales@useparagon.com) or reach out to your Account Manager.
</Tip>